Founded in 1985, Citipost has over three decades of experience providing professional and cost-effective fulfilment and distribution solutions, allowing us to manage your entire ...continue
Citipost is a leading provider of mailing, fulfilment and delivery services worldwide and has been delivering premium B2B global mail services for more than 25 years ...continue
As publishers need a fast and reliable service, we aim to get your printed media to its final destination, at cost effective rates.
We are largest privately owned Down Stream Access provider in the UK and we will give you access to Royal Mail services at a lower rate for your items.
Specialising in fulfilment and worldwide delivery of directories, catalogues, free circulation magazines, POS material and product samples.
Citipost Ltd. understands that High Street Bookmakers need a fast, reliable service where time is of the essence.
Headquartered in the UK, with locations across Europe, Canada and the Asia Pacific, we're perfectly placed to deliver exactly what you expect - operational excellence and real value for money.
Whatever your business sector, we have the resources, expertise and flexibility to truly offer a complete solution to meet all your needs. We pride ourselves on delivering outstanding quality of service to ensure your goods always arrive at the right place at the right time, in the right condition.
Partner with Citipost and notice the difference
As a privately owned company, we never forget that our business is there because of yours. Everything we do is fired by a passionate and genuine commitment to exceed your expectations and provide best-in-class performance. You'll notice the difference immediately. What really sets us apart is how we treat our clients. Our Customer Service and client relationships are integral to our success. This philosophy has led to Citipost becoming market leaders in an ever changing market. In order to stay one step ahead of our competition, innovative technology and proactive thinking plays a strong role.
We use cutting-edge systems to provide our clients with up-to-the-minute management of orders placed.
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Eastern House, 51 Hailey Rd, Erith, Kent, DA18 4AA
Start-up to leading global distribution
Citipost is a leading provider of mailing, fulfilment and delivery services worldwide and has been delivering premium B2B global mail services for more than 25 years.
The organisation began as Datarun in 1985, which was an operation set up in response to a mail strike in central London, focusing on the specialist distribution of time-sensitive magazines and periodicals. Since then, Citpost has grown into a leading global distribution company, providing flexible, cost effective, quality mail solutions for many blue chip businesses worldwide.
The company grew rapidly using its successful business model to set up new divisions to enter the latest markets. Alternative Mail & Parcels, now Citipost Ltd., was set up in 1997 to service specialist catalogue and directory distribution. An international division, Citipost International, was set up in 2002 to provide a service that matched the needs of international customers. The Citipost Direct Distribution division was set up in 2004 to provide specialist time-critical foreign newspaper and magazine fulfilment and distribution services across the UK.
Mail licence awarded
In 2004, the organisation applied for and was awarded a mail licence to deliver lightweight parcels and mail to any address in the UK, following the de-regulation of the UK mail market.
In December 2004, AMP bought Citipost Group from Royal Mail. Citipost specialised in business-to-business delivery operations worldwide, with offices across Europe, North America and Asia Pacific. Therefore, Citipost was able to provide an ideal complement to the networks that AMP had already established. In early 2006 AMP rebranded all its businesses under the Citipost banner.
In 2006 Citipost created Citipost DSA (Downstream Access) division to leverage the opportunities of the full postal market deregulation in the UK.
Over the past 25 years, Citipost has grown to be an award winning, prominent player in the global logistics market.
Citipost has an award winning reputation, successfully gaining seven prestigious ECMOD Supplier Awards over the last nine years, including;
- 2003 ECMOD Supplier of the Year - Supporting Services
- 2004 ECMOD Supplier of the Year - Supporting Services
- 2006 ECMOD Supplier of the Year - Supporting Services
- 2007 ECMOD Delivery Service of the Year
- 2007 Office Depot Account Manager of the Year
- 2008 ECMOD Delivery Service of the Year
- 2008 ECMOD Fulfilment and Response Handling
- 2008 DPA Distribution House of the Year
Citipost understands that publishers need a fast, reliable service where time is of the essence. Yesterday's newspaper is old news. If you're looking to get your printed media to its final destination before your competitors, and at cost effective rates then speak to us.
We are one of the leading fulfilment and distribution providers of magazines, newspapers and journals in the UK today. We provide a fast, flexible service designed to adapt to your specific requirements. Our customers tell us that flexibility, complemented by reliability and time-sensitive delivery, are their key demands and we continuously fulfil them.
We offer specialist publisher fulfilment services including: inserts, onsert, poly bagging, belly banding, hand delivery, storage, dispenser display management and merchandising.
Citipost can also provide any newspaper or magazine from around the world, delivered direct to your desk or reception.
Seven days a week we offer:
- Hand insertion, pick-pack, fulfillment and consolidation services
- Next day parcel distribution across the UK with full track and trace
- Hand delivery distribution of single copy subscription to business and residential premises within M25
- Bulk distribution to businesses, hotels, health clubs and retail outlets within M25
- Customised distribution
- More than 75 experienced drivers delivering to London daily
- Legal document distribution management
- Field Marketing services at London Stations and tubes
- Routes to market for controlled-free printed media
Our experienced team has had many years in newspaper and publishing logistics and is committed to providing a one-stop solution.
Post | Mail | Parcel (UK & Int'l)
In 2006 when the Royal Mail was deregulated, Citipost enabled our clients to access the Royal Mail's end delivery through our sister company, Citipost Mail . This meant better prices and better service levels for our clients.
Citipost aim to have all mail sent on our service delivered over a 2-3 day period. This is in line with the Royal Mail's Mailsort 2 service but at a cost closer to Mailsort 3. Citipost believes service is key, therefore we have invested heavily in our client service team to give our clients dedicated support for any queries they might have.
As you'd expect from Citipost, we offer a complete portfolio of options:
- City delivery in London and major cities
- Zonal and National Downstream Access
- Mailsort through Royal Mail where it's the right solution
- Cost-effective mail consolidation
- Packet distribution
- Data management
Whether your mail is a priority or economy item to be sent to Europe, the Americas or Asia, Citipost Mail has a solution to meet your requirements.
Priority mail services
Citipost has been delivering time-sensitive and crucially important courier and mail items for more than 20 years. We understand that your documents are vital, whether you're sending legal papers, confidential business correspondence or time-critical financial research.
At Citipost we'll get your goods to the required destination at your specified time. Using our business-to-business worldwide network, 22 sites worldwide and global strategic partnerships, you can select from a range of next day services to meet your needs.
We have the local, regional and international reach to get your items delivered on time, every time - backed up by dedicated account management and 24/7 operations.
Courier converted mail services
Our courier converted mail service provides you with a speedy courier product at cost effective mail prices. We collect and sort your mail, extract and consolidate items ready to go to a single business address.
The courier packs are sent to target business addresses via our worldwide B2B hand delivery network. Our leading-edge delivery software optimises routes through our postal supplier partners and major airlines to provide you with the most effective solution.
The courier packs carry the Citipost brand, so end customers know immediately who the package has been sent through. This is particularly valuable for organisations dealing with increased security alerts.
Proof of delivery signature services
When your item is delivered we can ensure the recipient signs for delivery. With our proof of delivery signature service, you can rest assured that the addressee has received your package.
Our leading-edge technology systems enable you to view a digitised copy of the recipient's signature online including the exact time and date of delivery. Alternatively, you can request proof of delivery to be emailed, faxed or mailed to you from our Client Services team.
If your urgent consignment can't wait until tomorrow for delivery, at Citipost we can provide a secure, reliable 'sameday' service to your required destination across Europe.
Whether your item is urgent, confidential or needs to be there before or after a specific time, we can guarantee that we will get exactly the right service for your needs. We'll arrange for immediate collection and distribution of your package and let you know it has reached its destination upon arrival.
Using the latest real-time management systems enables us to ensure the quickest response and safe, monitored delivery of your time-critical items.
Economy mail services
If cost is a key driver? The economy business-to-business mail service is ideal for less time-sensitive orders such as direct mail campaigns, reports and publications. It can be used to ensure you get the best cost savings on your mail budget.
We hand deliver items between all key commercial centres worldwide and pride ourselves on providing unrivalled levels of service, whether you're sending 100 or 100,000 items locally, regionally or overseas.
Catalogues & Directories
No matter how large your volumes, we have the infrastructure, experience and expertise to deliver your business-to-business catalogues, directories and publications throughout the UK and the rest of the World.
We deliver business-to-business catalogues, directories and publications throughout the UK as well as added value support for clients marketing campaigns. This service is ideal for enterprises that need to deliver high volumes of stock.
Last minute request, no problem We have the capability to despatch your requirements on time and expertly packaged. Customers can benefit from daily service requests including personalisation, just speak to your account manager or Contact Us and we'll be pleased to make a special arrangement to exactly match your requirements.
So whether you need a low-cost, economy service or rapid, premium delivery, we will advise you on the best way to get your items delivered by post or courier. We've also made it easy for you to track the fulfilment and distribution of your orders. Our secure online system enables full service tracking so you have transparency throughout the supply chain, and detailed management reporting is also provided.
Our added value services include:
- Daily requested fulfilment service - up to 4pm or by special customer arrangement
- Storage handling for large scale print, inserts, marketing materials, collateral, brochures or larger items
- Pick, pack, collate and dispatch
- Stock control and order management
- Data processing services such as address management - we can validate your addresses, remove duplications and update your database with returns information
- Fulfilment options including polywrapping, polybags, machine and hand enclosing, shrink wrapping
- Marketing campaign support - our team of advisors are experts in distribution and fulfilment and will work in partnership with you to design the most efficient, cost-effective solution
- Print management services - print letters, digital signatures, salutation generation, reply back, labelling and inserts.
- Complete returns handling - including data capture
- Full service tracking and tailored management information reporting
- Packaging supply - including sourcing and design
At Citipost, we understand that it is vital for bookmakers to have their specialist betting coupons delivered to their stores before opening time, giving their teams the time to get all the game details and slips ready for when their customers walk through the door.
Speak to our expert team who already provide:
- M25 wide High Street Bookmaker distribution Network
- Deliver to over 1000 Bookmakers in high street locations x 4 days per week.
- All deliveries completed pre-opening time
- Approx 20,000 packets of football coupons delivered each week??
We understand that your deliveries are key and can provide you with the competitive advantage so you receive deliveries before your competitors, backed by an efficient service at reduced cost.
1. OUR COMMITMENT TO YOUR PRIVACY
Over the past 25 years, Citipost has grown to be an award winning, prominent player in the global logistics market.
2. THE INFORMATION WE COLLECT AND HOW IT IS USED
You make the decision whether or not to proceed with any activity that requests personally identifiable information, but please be aware that if you choose not to provide the information requested, you may not be able to complete certain transactions with us.
Sometimes, such as when you register for a service or log in to a customer extranet site, order a product or make other requests or inquiries, we will ask for specific information about you in order to provide that product or service to you, or respond to your requests or inquiries. We may collect certain personally identifiable information such as contact information, including name, e-mail address, work and home telephone numbers and a physical postal address. We may also collect information regarding your personal or professional interests, demographics, past experience with Citipost Ltd or Citibet Ltd products and services, detailed contact preferences or other personally identifiable information. We may use any information that we collect, including personally identifiable information, to tailor subsequent communications to you, including marketing and promotional communications, to administer and operate the Web Site and our business and to provide and continually improve Citipost Ltd and Citibet Ltd offerings. We may also share information that we collect, including personally identifiable information, with our affiliated companies or other third parties in order to market Citipost Ltd or Citibet Ltd products and/or services to you.
We do, however, provide our users a choice as to whether or not they would like to receive marketing or promotional communications. Users may from time to time receive up-to-date information on products and services via our e-mail newsletter, etc. Users may opt-in or out at any time from receiving these communications. Please see Section 3, Choice.
We may also periodically conduct business and individual user surveys because they provide us with important information that helps us to improve our products and services. Participation in such surveys is completely voluntary and you, therefore, have a choice whether or not to disclose this information.
Data you submit online may also be combined with other information you provide through other means of communication, such as postal mail.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, referring pages, date/time stamp and click stream data. We use this information, which does not identify individual users, to analyse trends, to administer the Web Site, to track users’ movements around the Web Site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
We provide online training services to some clients and our employees through our intranet training portal.
A SPECIAL NOTE ABOUT TRACKING TECHNOLOGIES: Technologies such as cookies, beacons, tags, and scripts may be used on the Web Site by us and our marketing and analytics partners. These technologies are used for operation of the Web Site or service that you request as a user of the Web Site, such as to remember text you may have entered when you navigate back to the page in the same session. We also use technologies to provide optional features and functionality that you may access on the Web Site.
For example, a cookie can help us identify whether you have downloaded software in the past so that you won’t have to download it again. We use tracking technologies to customize and personalise the Web Site based on preferences you may have expressed either directly by selecting an option or setting or indirectly by your prior use. We also use tracking technologies that collect information about how you use the Web Site to analyse and optimize the performance of the Web Site in order to give you a better user experience. In some cases, particularly with respect to measuring and analysing performance of the Web Site, tracking technologies may be placed by our third-party service providers. We and our third-party marketing and analytics providers may use beacons to help better manage content on the Web Site. Beacons also may be used to understand and monitor online movements of users so that we may better understand and improve their experiences on the Web Site.
When you click on a link to an external web site or third-party resource (including embedded widgets similar those provided by Facebook and Twitter), the third-party may place a cookie from its own site. Citipost & Citibet Ltd does not control the dissemination of these cookies. You should check the relevant third-party web site for more information about these cookies. Like other aggregated information from the Web Site that does not identify individual users, we may analyse and share nonpersonally identifiable information collected through cookies with Citipost or Citibet Ltd subsidiaries, affiliates, and third parties, including our business partners and service providers, and in marketing materials and public disclosures.
We may use your personally identifiable information for purposes not directly related to products and/or services you have requested or other requests or inquiries you have made, such as to send you e-mail communications, newsletters, information about our discussion forums and customer service communications information on new products or offers and information from our partners unless you direct us not to do so by opting-out at the point where the information is collected.
Additionally, you may opt-out from use of your personally identifiable information collected online for the purpose of sending such marketing or promotional communications at any time by sending an email to firstname.lastname@example.org or by following the unsubscribe instruction contained within each of the newsletters or promotional communications you receive.
We will retain your information for as long as needed for the purposes for which it was collected, and in accordance with our retention policies, as applicable. We will retain and use your information as appropriate to comply with our legal obligations, resolve disputes, and enforce our agreements.
4. SHARING OF INFORMATION
We may share or disclose your personally identifiable information if such disclosure is necessary to: (a) comply with legal process (such as a court order) or other legal requirements of any governmental authority; (b) protect our rights or property; (c) protect the interest of users of the Web Site, other than you, or any other person; or (d) operate or conduct maintenance and repair of our services or equipment, as authorised by law.
Notwithstanding the foregoing, as a result of the sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of Citipost Ltd or Citibet Ltd, we may transfer, sell or assign information concerning your use of this Web Site, including without limitation, personally identifiable information, to third parties involved in the transactions listed above. In the event of such transfer, sale or assignment, notice will be given in accordance with Section 8, Notification of Changes, below.
Citipost or Citibet Ltd may provide you with links to other websites that may be operated by companies not affiliated with us. Please be aware that Citipost Ltd and Citibet Ltd is not responsible for the privacy practices or the content of such websites. We do not endorse them or make any representations about them or any information, services, products or materials found on them. Linked websites may have their own privacy policies or notices, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites that are not affiliated with Citibet Ltd, any use of those websites, or the privacy practices of those websites.
6. DATA TRANSFER AND SECURITY
We will take all necessary steps intended to safeguard personally identifiable information stored on our systems from unauthorised access or disclosure. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or from our online services, and you do so at your own risk.
7. HOW TO ACCESS AND CORRECT YOUR INFORMATION
Citipost & Citibet Ltd strives to keep your personally identifiable information accurate and up-to-date. Should you find inaccuracies in your personally identifiable information and wish to amend, correct or delete the same, please contact us through one of the communication methods described below in Section 11, Contacting Us. To the extent required by applicable law, we will respond to requests to update personally identifiable information within 60 days of the reception of the request.
To opt out of all future marketing and promotional correspondence from either Citipost or Citibet Ltd, please follow the unsubscribe instructions contained in the e-mail communications you receive. To the extent required by applicable law, your request will be met within 10 business days.
8. NOTIFICATION OF CHANGES
Neither Citipost or Citibet Ltd knowingly collect personally identifiable information from users under the age of 16. Children under 16 should not send any information about themselves to Citipost or Citibet Ltd. If a child under 16 submits information through any part of the Web Site, and the business becomes aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible.
11. CONTACTING US WITH COMMENTS AND CONCERNS
Policy, please contact us: via e-mail at email@example.com, by telephone at (44) 0203 260 0100, or by mail to: Citipost Ltd / Citibet Ltd, Attn: DPO, Citipost & Citibet Ltd, 51 Hailey Road, Erith, Kent DA18 4AA. If you have any questions or concerns about personally identifiable information with regards to employment applications please ask to speak with our Human Resources Department by telephone on (44) 203 260 0100.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us on 0203 260 0100.
Last Updated: May 24, 2018
We specialize in the fulfilment and worldwide delivery of directories, catalogues, free circulation magazines, point of sale materials, and product samples; deliveries time-sensitive and crucially important courier and mail items; and provides courier converted mail services; proof of delivery signature services, sameday delivery, and economy mail services.Let's get started